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Award-winning business communications


What we do

Hi, we are Incom

The Incom-CNS Group is the ultimate business communications partner and has been delivering award-winning solutions to our customers for three decades. Industry leaders in taking businesses on the digital transformation journey, we are a cutting edge company with a proud heritage; we were early adopters of Cloud and have huge credibility in contact centres, IoT and AI.

We pride ourselves on delivering first class advice and unrivalled service for our customers, and our solutions enable businesses to collaborate and work more effectively, whilst reducing operational costs. Experts in unified communications, mobility technologies, voice and data connections, network design and IT services; we can deliver all aspects of business communications, from a single point of contact, and help you to find the right solution for your individual business needs.

What we do

To enable better business productivity and efficiency, a robust communications platform is essential. We offer a diverse range of Cloud, on-premise or hybrid platform solutions from leading suppliers, to ensure you have the best fit to add tangible value to your business.

Communication Platforms

Deliver a unified customer experience and empower customers to engage with you anytime, without managing the complexity of a traditional contact centre. Leaving you to focus on maximising sales, improving productivity and customer satisfaction.

Omnichannel Contact Centre

Our connectivity portfolio comprises a comprehensive range of SIP Trunks, telephone lines, outbound and inbound telephony, internet services and Wide Area Networks, using a combination of analogue, Digital, MPLS and IP technologies.

Voice and Data Connectivity

In the office, working from home or telecommuting - ensure you’re always in touch, anytime, anywhere, without compromising safety, security, cost or productivity with our bespoke mobile voice and data solutions.

Business Mobile

Whether you’re a start-up company or large organisation, we can support all your remote and on-site IT needs. From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades.

IT and Networks

There are a number of ways to deploy Cloud solutions, all offering the benefits of performance, cost reduction, reliability and scalability. We will help you implement the best Cloud solution for your business, based on an analysis of your current setup and your business needs.

Cloud Solutions

Boost productivity and increase innovation with easy-to-use tools that make collaboration simple. Empower your team by allowing them to share information with those who matter, anywhere, anytime.

Collaboration Solutions

Advances in technology and evolving network demands can be difficult to predict. Our expert team can cater for all your voice, data and fibre cabling requirements whilst enabling you to lay down the foundations for future growth and unknown applications.

Cabling and Infrastructure

Manage your business communications efficiently and cost effectively with our one bill, one point of contact package. We will manage your account pro-actively, helping you to plan for future growth and changes.

Managed Services

Real People

We are highly skilled individuals who collectively deliver world-class solutions and customer service

Meet the team

Want advice on the right solution for your business? We can help.

Get in touch

Our Customers

Our happy customers span the length and breadth of the country and come in all shapes and sizes. No matter what industry you are in, or what your business communications requirement, we can find the right solution for your business.
Case Study

Incom-CNS Group – Remote working

Case Study

Manchester University NHS Foundation Trust

Case Study

Nottingham High School

Case Study

Premier Holidays

Manchester University NHS Foundation Trust

The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

Premier Holidays

The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

The Range Superstores

Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

Harley Medical Group

Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

Stafford and Rural Homes

The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

Nine St John Street Chambers

We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

Ison Harrison Solicitors

Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

What we’re saying

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5th Apr, 2022

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