IT and networks
All your IT services and support under one roof
Your IT network is the core foundation of your business. By adopting a reliable and secure network, appropriate for your needs, you can benefit from high performance, efficient operations, faster provisioning of new services and mitigation of threats. Regardless of your requirements or size of business, the team at Incom-CNS can provide IT support and services for all aspects of your network.
Network planning and design
Professional planning and design is a crucial foundation for the implementation and management of a robust and efficient network. Incom-CNS IT experts will work alongside your team to consider all the relevant elements including current requirements, future growth potential, device density and site layout.
A well-designed network plan should include:
- A clear network map
- The structure and layout of all cabling
- Type, location and number of all devices on the network
- Detailed network security architecture and processes
- IP addressing structure
Keeping IT services operational, optimised and secure is essential for any forward-thinking organisation. As your business’ digital transformation journey accelerates, the number of devices connected to your network will continue to increase, exposing your business to constant threats.
While primitive firewall security solutions may respond to new threats, cyber threats are becoming more advanced and intelligent network security solutions are now required to stay ahead of attackers. Incom-CNS deploys firewalls from industry-leading Palo Alto Networks, which leverage prevention-based architecture that will:
- Future-proof your network with tightly integrated innovations
- Drive immediate and effective actions through automation and analytics
- Deliver consistent security with complete visibility everywhere
Our services include asset monitoring, reporting, alerting, analysis recommendations and remedial actions for any potential security threats.
Analysis and reporting
Real-time network analysis provides the visibility needed to understand what is really happening on your network. This requires consideration of various data points such as traffic by source, destination, protocol and application. Only with these data points will you be able to analyse bandwidth consumption trends and decide whether network activity is legitimate or an attack. Incom-CNS provides advanced network analysis software that collects data and monitors network traffic to allow a clear assessment of your network and ensure your bandwidth is optimised to prioritise business critical activities.
We support your business with robust reporting via informative dashboards which allow you to proactively monitor your network 24/7 and remedy performance shortfalls and technical anomalies before they can affect your day-to-day operations.
Support and maintenance
Our maintenance packages keep business networks performing reliably and efficiently. From straightforward upgrades and technical support to total management and 24/7 support. Incom-CNS support contracts benefits include:
- Dedicated service desk
- Multi-vendor support
- Remote and on-site troubleshooting
- Proactive monitoring and alerting
- Configuration management
- Network & server support
- New user onboarding and training
- Software updates
- Hardware maintenance
- Configuration changes
- Proactive monitoring and support
- Managed security
- Personalised pay as you go cover
When dealing with Incom-CNS, we found them to be efficient in managing our expectations. We had a tight timescale to adhere to and Incom-CNS worked hard to meet our deadline.Daniel Contractors
The Incom-CNS team takes a consultative approach, investing the time to fully understand each customer’s needs, which enables us to tailor solutions that consistently meet and exceed expectations.
- Award-winning solutions
- Dedicated team of experts
- Single point of contact
- All aspects of business communications
Get in touch
0161 788 0000
We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.