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What we do

Want advice on the right communications solution for your business? We can help.

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What we do

We do it all – and we do it so well, we keep winning awards for doing it! From Cloud, contact centres, cabling and connectivity, to network design, mobile solutions and AI technology – we are experts in all aspects of business communications and can provide a fully managed service for our customers, with one bill and one point of contact. Our solutions are bespoke, depending on the specific needs of each customer. We take the time to get to know how your business works and how you need to communicate with your customers, suppliers and your team; then we design a solution that provides you with return on investment, improved productivity and enhanced customer experience.

We are always customer focused and delivering unbeatable service has enabled us to build a loyal customer base of outstanding companies. Our team is multi-vendor accredited and each project is managed by a dedicated team of experts, who will work alongside you to deliver your solution. Once you’re up and running, we are here to support you; whether that’s modifying configurations, adding to your solution or rectifying issues. Maintenance care plans provide everything from simple telephone assistance and software assurance packages, to round-the-clock, engineer call-outs. Our talented service team will provide ‘at-elbow’ support, not only throughout a new project, but for the lifetime of your contract.

To enable better business productivity and efficiency, a robust communications platform is essential. We offer a diverse range of Cloud, on-premise or hybrid platform solutions from leading suppliers, to ensure you have the best fit to add tangible value to your business.

Communication Platforms

Deliver a unified customer experience and empower customers to engage with you anytime, without managing the complexity of a traditional contact centre. Leaving you to focus on maximising sales, improving productivity and customer satisfaction.

Omnichannel Contact Centre

Our connectivity portfolio comprises a comprehensive range of SIP Trunks, telephone lines, outbound and inbound telephony, internet services and Wide Area Networks, using a combination of analogue, Digital, MPLS and IP technologies.

Voice and Data Connectivity

In the office, working from home or telecommuting - ensure you’re always in touch, anytime, anywhere, without compromising safety, security, cost or productivity with our bespoke mobile voice and data solutions.

Business Mobile

Whether you’re a start-up company or large organisation, we can support all your remote and on-site IT needs. From network planning and the installation of IT infrastructure, to maintenance, back-ups and software upgrades.

IT and Networks

There are a number of ways to deploy Cloud solutions, all offering the benefits of performance, cost reduction, reliability and scalability. We will help you implement the best Cloud solution for your business, based on an analysis of your current setup and your business needs.

Cloud Solutions

Boost productivity and increase innovation with easy-to-use tools that make collaboration simple. Empower your team by allowing them to share information with those who matter, anywhere, anytime.

Collaboration Solutions

Advances in technology and evolving network demands can be difficult to predict. Our expert team can cater for all your voice, data and fibre cabling requirements whilst enabling you to lay down the foundations for future growth and unknown applications.

Cabling and Infrastructure

Manage your business communications efficiently and cost effectively with our one bill, one point of contact package. We will manage your account pro-actively, helping you to plan for future growth and changes.

Managed Services

What we’re saying

11th Oct, 2019

Incom-CNS retains Best Enterprise UC title at Comms National Awards

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20th Sep, 2019

Gamma Ball Rally 2019 – Incom-redible!

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15th Oct, 2019

Are you thinking of moving to Cloud Computing?

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