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Three is the magic number

The Incom-CNS Group is celebrating being undefeated champions of Unified Communications in the UK, as we were crowned winners of the Best UC Solution Award at the Comms National Awards, for the third consecutive year.

The annual Comms National Awards is billed as the ICT industry Oscars and the coveted honours are hard fought. The industry’s ‘who’s who’ came together for a much anticipated, if unusual, ‘virtual’ awards ceremony last week which was superbly hosted by radio and TV presenter, Colin Murray, and live streamed by organisers, Comms Dealer Magazine.

The high quantity and standard of entries across UC and Cloud categories this year was reflective of the level of digital transformation taking place across the UK in 2020, as organisations attempt to mitigate the effects of coronavirus on their business and implement remote solutions for their workforce.

Having previously won this prestigious award both in 2018 for a solution at The Range and again in 2019 for Chubb Fire & Security, Incom-CNS was shortlisted this year for a complex project undertaken for global wire systems manufacturer, Gripple, and overcame a record number of rival solutions to retain the title.

The judges were impressed by our implementation of a Mitel MiVoice Business solution across multiple UK sites, as well as a significant SIP migration across the whole company estate. The team at Incom-CNS worked tirelessly to expediate the installation to ensure remote working was in place and fully functional as lockdown loomed in March 2020.

The solution at Gripple, bespoke to the customer’s needs, has proven so successful that phase 2 will see the solution rolled out globally to sites in the US, Australia, Japan and across Europe.

“We are thrilled to win this award for the third time – which is unheard of in such a competitive marketplace! This is a true testament to the wonderful team we have at Incom-CNS and we are incredibly proud of their achievement.” David Hughes, Incom-CNS Group CEO

ICT Channel partners and colleagues have joined the Incom-CNS team in celebrating this incredibly impressive achievement.

“Totally chuffed for the team at Incom-CNS; it’s such a wonderful thing when the good guys in the business get the recognition they so richly deserve. We love both what you achieve and the incredible way in which you achieve it.” Richard Roberts, Mitel Vice President

The COVID-19 pandemic and economic disruption it has caused has not stopped the Incom-CNS team from putting together amazing solutions for its customers. Back in the spring, Comms Dealer Magazine acknowledged the phenomenal work our engineers selflessly undertake every day supporting frontline workers in the pandemic read the article here.

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We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.


    Manchester University NHS Foundation Trust

    The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

    Premier Holidays

    The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

    The Range Superstores

    Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

    Harley Medical Group

    Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

    Stafford and Rural Homes

    The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

    Nine St John Street Chambers

    We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

    Ison Harrison Solicitors

    Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

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    27th Oct, 2020

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