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ShoreTel Delivers Lowest Costs for IP telephony and On-Premises UC

According to a recent comprehensive study by independent research firm, Nemertes, ShoreTel delivers the lowest first-year and five-year costs for IP telephony and on-premises unified communications (UC) against eight leading market competitors.

Nemertes Research conducted a study of 264 organisations, gathering real-world cost data for IP telephony and UC systems from the leading vendors, with the annual study confirming that ShoreTel’s first-year costs across all size deployments are $566, compared to an average cost of $717 across all other vendors. ShoreTel also maintains the lowest first-year operational costs for all size deployments. They’ve also maintained the lowest five-year Total Cost of Ownership (TCO).

The annual IP telephony and UC study found that organisations are spending less year-on-year on their on-premises deployments. This is driven by extreme competition among vendors who are offering previously unseen prices for capital and licensing. Additionally, the study found that organisations are increasingly moving to or evaluating the cloud for some or all of their operations.

Robin Gareiss, President of Nemertes Research, comments, “What’s important to highlight is that this research is based on what companies are actually spending on their solutions. Operational costs are the most important of all, and organisations using ShoreTel spend significantly less to operate their systems than those who use other providers. Based on the data, ShoreTel customers spend less initially and over time on their solutions.”

To read the full Nemertes white paper, please visit here

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