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Going Platinum

Having been a Mitel partner for over 30 years, Incom-CNS is delighted to announce that we have recently achieved the highest echelons of Mitel reseller status, by joining a small and elite group of Platinum partners.

Since progressing from Silver to Gold Mitel Partner in 2016, the target has been to reach this ultimate level. Partner accreditations are judged on amount of business achieved, along with competencies for sales, technical knowledge and product portfolio and this new status rewards our knowledge and expertise and strengthens our position at the leading edge in the industry.

Platinum status further enhances our already close working relationship with our dedicated account manager and the wider Mitel team. With better commercial support, access to all promotions and incentives and more manufacturer resource and knowledge available to us – pre and post-sales – we can become increasingly competitive and pass on the benefits to our customers.

Incom-CNS Group Sales Manager, Grant Counsell, explains, “We are now perfectly placed to compete for new business, offer enhanced customer experience and enable existing customers to consolidate and leverage their Mitel estates to achieve best value and performance from their investment.”

CEO, David Hughes, comments, “Our promotion to Mitel top-flight partner, to add to our existing Gamma and Virtual1 endorsements, sees us enter 2022 as a triple platinum, systems integrator. This places us in a small and elite group of UK resellers and really is something to celebrate, as it is impressive to both existing and prospective customers and commands respect within the industry.”

Presenting our team with the certificate of accreditation, Mitel UK&I Country Sales Director, Nick Riggott, commented, “One of the longest standing Mitel partners in the UK, the team from Incom-CNS has earned their place at the platinum table! This accreditation is testament to their expertise, knowledge and dedication to delivering innovative solutions and helping customers to realise outstanding returns from their Mitel investments.”

(Pictured above L-R John McNamara, Incom-CNS Group Sales Manager; Kelly Hazelton, Mitel Enterprise High Touch Lead; David Hughes, Incom-CNS Group CEO; Nick Riggott, Mitel UK&I Country Sales Director; Jason Kilvert, Incom-CNS Group CTO; Grant Counsell, Incom-CNS Group Sales Director)

Get in touch


0161 788 0000

We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.


    Manchester University NHS Foundation Trust

    The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

    Premier Holidays

    The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

    The Range Superstores

    Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

    Harley Medical Group

    Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

    Stafford and Rural Homes

    The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

    Nine St John Street Chambers

    We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

    Ison Harrison Solicitors

    Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

    What we’re saying

    5th Apr, 2022

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    8th Mar, 2022

    Standing up for small business

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    26th Jan, 2022

    Going Platinum

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