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Join Our Team – Home-based Field Engineer

Due to continued success, there is now a requirement for an additional home-based Field Engineer to join our team. Therefore the successful candidate will have experience of ShoreTel and Mitel MiVoice 5000CP. Ideally they will be based in Berkshire or the surrounding areas.

About Incom-CNS
With 28 years multi award-winning experience Incom is a well-established telecommunications reseller involved in the installation, maintenance and support of voice and data products across the UK. The company has an excellent portfolio of products and is a reseller on behalf of world-class telecom manufacturers such as ShoreTel and Mitel.

Responsibilities and attributes required:
The role will include covering London on a daily basis and the South of England. Consequently, travel out of this area may be required depending on business needs (which could involve UK wide travel and occasional nights staying away from home).

This is a mixed and varied role involving:


  • Remote diagnostics
  • Client support
  • Installation
  • Commissioning
  • Maintenance

ShoreTel and Mitel MiVoice 5000CP experience is essential. Additional experience and formal training / accreditation’s on these products would be desirable.

You must have strong communications skills and be well presented to be a successful candidate. You must also possess a flexible positive attitude and have good problem-solving skills.

This is a great opportunity to a multi award-winning company, committed to developing their technical staff. Accredited by Investors in People and we will ensure the successful candidate is given training to broaden their portfolio.

Salary: Excellent salary and package, dependent on skills and experience.

To apply for the Field Engineer position, please send your covering email and current CV to: or call 01617884409 for more information.


Get in touch

0161 788 0000

We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.

    Manchester University NHS Foundation Trust

    The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

    Premier Holidays

    The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

    The Range Superstores

    Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

    Harley Medical Group

    Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

    Stafford and Rural Homes

    The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

    Nine St John Street Chambers

    We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

    Ison Harrison Solicitors

    Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

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