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Industry Honours for Incom’s Legal Solution

For the ninth consecutive year, Incom is a finalist in the Convergence Channel’s most prestigious and sought after honours, the Comms Business Awards.

Incom is shortlisted in the SMB Convergence Solution category, where our ShoreTel UC platform, deployed across seven sites at leading law firm Ison Harrison, won the judges’ approval over hundreds of competitor entries. The detailed case study required for the award entry focused on how the new solution resolved problems with the customer’s legacy system, delivered a demonstrable reduction in Total Cost of Ownership and future proofed Ison Harrison for its proposed growth plan.

The industry looks to these awards to see who is setting the pace in providing solutions and this nomination demonstrates our impressive standing in the channel and growing reputation as the ‘go-to’ business communications solution provider in the legal sector.

Corporate Sales Director Grant Counsell comments, “The solution we implemented at Ison Harrison is truly representative of what we do at Incom. We worked closely with the customer to design a solution which would solve existing pain points, improve productivity and substantially reduce costs. Our repeated recognition at the Comms Business Awards is testament to both our innovation and our working ethos, and is a welcome affirmation of our excellence in the industry.”

The winners will be announced next month at the Comms Business Awards glitzy annual bash, at the Lancaster London Hotel. This year’s event will be hosted by author, Britain’s Got Talent Judge, comedian, actor and TV presenter David Walliams.

Get in touch


0161 788 0000

We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.


Manchester University NHS Foundation Trust

The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

Premier Holidays

The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

The Range Superstores

Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

Harley Medical Group

Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

Stafford and Rural Homes

The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

Nine St John Street Chambers

We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

Ison Harrison Solicitors

Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

What we’re saying

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