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Incom Joins Forces with Complete Network Services!

Incom and CNS Join Forces

We’re delighted to announce that we have joined forces with Complete Network Services (CNS) to create a market-leading communications business with an enhanced nationwide presence across the private and public sectors.

Both businesses have experienced huge growth in recent years due to their success in attracting numerous high profile customers. The integrated business has grown its geographical reach with 5 offices offering extensive nationwide coverage. Employing a team approaching 100, the firm has ambitious plans for growth, due to strong market conditions, excellent current trading. Increasing demand for Unified Communications (UC) and advanced Contact Centre solutions that incorporate multimedia, social media capabilities and workforce optimisation is also influencing growth plans.

Plans for the Future

The joint venture will lead the way in the delivery of ShoreTel and Mitel solutions. This will be supported by scalable, high performance infrastructure and connectivity expertise. As a result, this will future-proof our clients’ investment in advanced communication technologies.

Retaining the strength of both brands, the group will continue to invest heavily in the recruitment of high calibre individuals who are passionate about solutions. This will be based communications that drive operational efficiencies and cost savings.

David Hughes, Managing Director of Incom Business Systems, comments, “Incom has a strong history of delivering mission-critical, high value solutions to its customers. By joining forces with CNS, we can build on our success with enhanced professional expertise, proven best practices and an extremely strong leadership team that will help us to continue to deliver operational and service excellence. We are poised for significant and rapid growth and this milestone signals yet another exciting chapter in our history.”

“This is the right time to maximise on the excellent reputations of both organisations. It’s an opportunity to establish ourselves as the go-to solution provider of choice for organisations that value our client-centric approach and award-winning communications solutions.” Comments, Paul Ingham, Managing Director of CNS.

Get in touch


0161 788 0000

We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.


Manchester University NHS Foundation Trust

The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

Premier Holidays

The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

The Range Superstores

Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

Harley Medical Group

Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

Stafford and Rural Homes

The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

Nine St John Street Chambers

We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

Ison Harrison Solicitors

Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

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