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Incom-CNS Group branches out into South Wales

The Incom-CNS Group is enjoying further growth with the launch of Incom Wales. Headed up by industry stalwarts, Dean James and Ian England, the move comes on the back of another bumper year for the Group. During this year, they have been honoured yet again with industry award success and secured a £2.5million contract, the largest in the company’s 29 year history.

Who are Incom Wales

Born of a desire to build a Welsh market leader, the new team is based near the M4 corridor, between Cardiff and Swansea, ideally placed to support customers across the country. Incom Wales is part of a recent surge of investment and regeneration in the South Wales area and Local Council support has been welcomed in helping the team secure town centre office space, with room to grow.

Group CEO David Hughes states, “South Wales is seen as a significant growth area for the Group and partnering with the right people to head up this venture was paramount. Dean and Ian are highly respected businessmen and we share a common focus on customer care and satisfaction. Their local presence alongside the backing of the nationwide group will enable us to build upon our already substantial, loyal Welsh customer base, which includes Anglesey County Council and Coleg Menai.”

With combined industry experience of nearly 50 years, the Incom Wales joint managing directors are passionate about the venture. Dean James, comments, “Ian and I have worked in this sector, in and around South Wales for decades now and great customer service is our driving force. We wanted to provide local businesses with an experienced but personable approach to telecoms and IT.”

Ian England adds, “Our business is based on having a local presence with national strength. We can cater for any business needs when it comes to telecoms and IT. Incom Wales may only be in its infancy, but the power and experience behind it are not.”

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Manchester University NHS Foundation Trust

The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

Premier Holidays

The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

The Range Superstores

Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

Harley Medical Group

Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

Stafford and Rural Homes

The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

Nine St John Street Chambers

We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

Ison Harrison Solicitors

Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

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