Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages

Eliminate Patient Stress – Horizon Integrator for EMIS!


Good news for NHS and GP surgeries! Gamma Horizon has integrated with EMIS, a leading CRM used by the NHS and GP surgeries all over the UK.

How can Incom-CNS customers benefit?
Horizon’s seamless integration with EMIS will provide our healthcare customers with highly professional communications with minimum effort.

Customers will benefit from features such as:

  • Click to dial – for a better customer experience
  • Caller preview – to route calls quickly and efficiently
  • Automatic popping of the EMIS contact page – for instant access to information

CEO David Hughes comments, “The integrator for EMIS will enable our NHS and GP Surgery customers to keep a record of call history and interactions with patients, as well as screen-pops on inbound calls thus improving customer service.

Incom-CNS has been supplying award-winning communications solutions to customers like Manchester Royal Infirmary, Trafford Hospitals and many GP surgeries and Health Centres, for nearly three decades. As a result, this wealth of experience in the healthcare sector means we understand the reliable and flexible solutions required to meet the demands of a surgery and high patient expectations.

If you would like to book a meeting and find out more, get in touch with our team. Call 0161 788 0000 or email

Get in touch

0161 788 0000

We pride ourselves on offering businesses award-winning customer service and first-class advice on every aspect of business communications. We would love to learn more about you and your specific communications needs, so please get in touch.

    Manchester University NHS Foundation Trust

    The Trust has a long-standing relationship with Incom-CNS and considers them an important partner. The Mitel solution has delivered the increased resilience required for our critical services.

    Premier Holidays

    The Mitel solution from Incom-CNS has helped us to save money, improve our flexibility to manage seasonal demands, increase our efficiencies and deliver exceptional customer service.

    The Range Superstores

    Our customers can speak to the right person, first time, and this level of service sets us apart from the competition. In Incom-CNS and Mitel we have the perfect partnership.

    Harley Medical Group

    Throughout our relationship, I have found Incom-CNS to be very helpful and professional. I would not hesitate to recommend Incom-CNS to other companies.

    Stafford and Rural Homes

    The Mitel system from Incom-CNS will pay for itself in two years through significantly reduced management costs and savings on our telephone bill in the order of 20%.

    Nine St John Street Chambers

    We have worked with Incom-CNS for twenty years and trust their advice and technical capabilities. The Mitel platform is a reliable solution that meets our current and future requirements.

    Ison Harrison Solicitors

    Put simply, the Mitel Unified Communications solution deployed by Incom-CNS delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison.

    What we’re saying

    18th Jan, 2021

    Energetic expansion

    Read More
    4th Dec, 2020

    Incom-CNS Enterprise

    Read More
    27th Oct, 2020

    Three is the magic number

    Read More