The latest ‘value add’ from Incom is Web Listings, our new Software as a Service designed to optimise our customers’ online business listings. Web Listings...

Throughout our 33 years in business, the Incom-CNS Group has always been serious about best practice and we are committed to providing the highest service...

Having been a Mitel partner for over 30 years, Incom-CNS is delighted to announce that we have recently achieved the highest echelons of Mitel reseller...

As working lives become more flexible for many, the need to access business critical information and systems from a variety of devices and locations increases...

These last two years have posed different challenges for many people and conversations about the importance of caring for our mental, as well as our...

The Incom-CNS offices will be closed during the festive holidays on the following days: Monday 27th DecemberTuesday 28th DecemberMonday 3rd January Out-of-hours support will be...

Sustainable and safe meeting solutions are a must in an evolving work landscape. Incom-CNS has teamed up with our partner Konftel to help you create...

Incom-CNS is thrilled to be announced as finalists in three top categories at the Comms National Awards 2021! The Comms National Awards are a coveted,...

Incom-CNS Group Sales Director, Grant Counsell, dispels myths over Openreach’s Stop Sell notices and advises calm planning in response to the end of copper services....

The team at Incom-CNS is helping to break chains of coronavirus transmission and keep customers and colleagues safe by enrolling in a new testing programme,...

Follow our 5 top tips to make sure you save energy and money for your business throughout lockdown and beyond. Whether you remain open, are working...

The award-winning Incom-CNS Group has added to its portfolio with a brand new energy division providing customers with cost savings via a straightforward and easy...

The Incom-CNS Group is delighted to end the year with more positive awards news. Incom-CNS has been nominated for ‘Best Enterprise ICT Solution (500+ users)’...

The Incom-CNS Group is celebrating being undefeated champions of Unified Communications in the UK, as we were crowned winners of the Best UC Solution Award...

The Incom-CNS Group is excited to have launched a new strategic partnership with global cyber security leader, Palo Alto Networks.Together, Incom-CNS and Palo Alto combine...

As the Emmys mark the start of the Awards Season in Hollywood, on this side of the pond the nominees were announced for the business...

The Incom-CNS Group is committed to continuously improving our service and always strives to exceed customer expectations. Achieving Q-Mark fire stopping installation certification compliments Incom-CNS’ ISO...

The Incom-CNS Group is celebrating after retaining top telecoms Gold Partner accreditation with industry giant, Mitel. Maintaining Mitel Gold Partner status reaffirms the Incom-CNS Group’s...

If you still have legacy ISDN services – it’s time to get moving! It is common knowledge that ISDN technology has reached end of life...

With the COVID-19 crisis still impacting heavily upon all of our daily lives, we thought we would use our blog to focus on the positives...

With most of us working from home for the past few weeks, and likely to continue remote working in some way for the foreseeable future,...

As the COVID-19 lockdown persists, we continue our series of blogs relating to remote working and protecting your business communications. Here, we share some best...

The Incom-CNS Group is proud to provide critical services and support to hospitals, care homes and health centres across the UK during the COVID-19 pandemic....

As the COVID-19 outbreak escalates, we follow up our blog, ‘First steps for your emergency Communications Plan’, by setting out key considerations with regards to...

The Incom-CNS Group continue to closely monitor the coronavirus (COVID-19) outbreak in the UK. Our services remain uninterrupted and our core teams are working remotely...

Global technology distributor Westcon has announced the winners of its 2020 Partner Awards, recognising those who have achieved the best results in the last 12...

January 2020 marks the dawn of a new decade and as we look to the future with crystal-clear vision, it’s also worth a quick glance...

The Incom-CNS Group offices will be closing for the festive holidays as of Tuesday 24th December at 5pm. To confirm, our offices will therefore be...

As a multi award-winning business communications specialist, the Incom-CNS Group hosts regular, educational and informative webinars and events across the UK. With thirty years at...

There was yet more glory for the Incom-CNS team at the Comms National Awards in London last night, as we overcame unprecedented competition to retain...

As the Incom-CNS Group celebrates thirty years at the top of the business communications industry, we took the opportunity to celebrate our amazing team and...

Before the summer comes to an abrupt end, each September we look forward to an incredible three-day charity adventure – that’s right, we’ve started our...

Choosing a cloud IT provider: key considerations Over the last few years there has been a steady move from traditional infrastructure to cloud computing, due...

What would be the cost to your business if your current server failed? It’s the stuff of nightmares…the server has gone down, data cannot be...

Mobile working: how to protect your business from security risks Mobile working is a risky business. It involves workers taking laptops or mobile devices away...

One of the key decisions that business owners face, is deciding when and where to invest money. There are many new technologies available to streamline...

Celebrations all round at Incom-CNS HQ after being awarded ‘Collaborative Partner of the Year’ at Virtual1’s first exclusive showcase event, ‘FutureConnect’. Pictured left to right: Tom...

The Incom-CNS Group is excited to have been chosen to take part in a charity 5-a-side football tournament to fundraise for The Lord Mayor of...

Mobile Working: accessibility vs. security Mobile working is key to the smooth running of many businesses. It allows workers to communicate and access documents while...

If you are thinking about migrating to cloud telephony, you may have concerns about disruption to your business, or whether the benefits are worth the...

As the Incom-CNS Group celebrates 30 years at the top of the business communications industry, the launch of a new website and success of recent...

Delivering connectivity to the UK’s second internet city! Virtual1 have been working closely with Incom-CNS for over 5 years now, and when it came to...

Successful Cloud Migration Migrating to Cloud Computing offers many benefits to a business; reduced costs and increased flexibility, scalability and security. Many businesses are choosing...

Cloud platforms are designed to give your infrastructure a high level of resilience, with built in firewall and VPN (Virtual Private Network). The VPN is...

A cloud communications provider will help you to configure a service that meets the current business requirements. As the business grows, your infrastructure will keep...

Cloud computing is a service based on virtual servers, from which normal business applications can be run. Virtual servers are an alternative to traditional on-premises...

The number of businesses moving to Cloud contact centre solutions continues to rise. Businesses typically spend a large percentage of their marketing budget encouraging potential...

The Incom-CNS Group is enjoying further growth with the launch of Incom Wales. Headed up by industry stalwarts, Dean James and Ian England, the move...

The Incom-CNS Group has been awarded coveted Platinum Partner status by national business communications supplier and network operator, Gamma. What is Gamma Platinum Partner Status...

The Incom-CNS offices will be closing for the festive holidays as of Friday 21st December at 5pm. To confirm, our offices will therefore be closed on...

The world of business and the way we work is changing fast. For a business to stay ahead of the competition, time should be spent...

Part 2: How Cloud Telephony is Transforming Customer Experience There are many ways your businesses may communicate with customers, and customers to contact your business....

The Benefits of Cloud Telephony The experience your customers receive when contacting your business can create the right or wrong impression. Ultimately it builds a...

The Incom-CNS Group were crowned winners once again at the Comms National Awards in London last night, scooping Best Enterprise UC Solution for our nationwide,...

Cloud Computing is transforming the way businesses communications structures are designed and built. However, number of high-profile security and data breaches, with the potential to...

Many business owners have concerns around Cloud storage and security. Virtual servers allow Cloud IT providers to essentially run your infrastructure for you, and some...

Gamma Ball Rally 2018 - Monsters-Incom! Following an incredible three-day adventure, the Incom-CNS team have brought home the prestigious first-place trophy after competing against 30...

Today sees the start of the Gamma Ball Rally Comms industry fundraiser organised by Gamma. This year the  Incom-CNS team are back to terrorize the...

Following last year’s epic double awards wins for “Best Enterprise Reseller of the Year” and “Best Enterprise Cloud Solution”, the Incom-CNS Group has been recognised in two categories...

Showing our support for Middlewich Cricket Club's 2018 Fiesta on the Field Summer fundraiser was a great honour.  Middlewich Cricket Club’s summer event raises vital funds...

Bespoke on-hold messaging solutions On average, 94% of a company’s marketing budget is spent trying to get people to call their business. When they do...

People are more connected than ever. We call, text, email, message, tweet and view streams of data across multiple communications channels every day. For telecoms...

Businesses are more mobile and connected than ever. Migrating telephony and other communications to the Cloud are one of the most sensible ways modern companies...

We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the “Best Apprenticeship Scheme” category for the 2018 Comms Dealer Sales and Marketing Awards,...

Fact: Legacy systems are costing you money, and these costs are only going to increase the longer it takes to switch over to more modern, unified...

A big THANK YOU to the bosses at Incom-CNS for treating us to a wonderful Easter surprise, delivered by our wonderful Easter bunnies. As a...

Selecting the right SIP Trunk provider Only a few years ago, in 2012, organisations were starting to consider moving business telephony and communication online through SIP providers....

Did you know as a Samsung Approved Partner, you can pre-order the new Samsung Galaxy S9 handset from Incom-CNS. The Samsung S9 enables you, your business...

Moving into new premises is an exciting time for any company but there is a lot to consider. How much will it cost? How should...

As long-standing advocates of supporting local communities, therefore we jumped at the chance to sponsor Aspull Juniors FC Dynamos new football kit. We believe supporting...

No one expects disaster to strike. Business owners and managers have multiple worries, but how often does fire, theft, flood damage, power failures, catastrophic hardware/software...

  Good news for NHS and GP surgeries! Gamma Horizon has integrated with EMIS, a leading CRM used by the NHS and GP surgeries all...

This year’s Incom-CNS christmas party was held at a secret area inside award-winning Refuge Restaurant at the Principal Hotel, Manchester. The bespoke private pub was...

Season’s Greetings – Here’s to a Prosperous 2018! Over the festive period, a skeleton staff will be in operation to assist our customers. For engineer...

On the whole, technology is a source of enormous gains for organisations across the world. Businesses, public sector and charities are all benefiting from the...

Due to continued success, there is now a requirement for an additional home-based Field Engineer to join our team. Therefore the successful candidate will have...

Long-standing advocates of ‘giving something back’ the Incom-CNS team came out in force again in support of Children in Need this month by staffing a...

Key Benefits Of Migrating Telephony And Communications To The Cloud Cloud computing, software and storage is the way forward. We believe that businesses wanting to...

Migrating mission-critical services to the cloud are an increasingly popular choice amongst UK businesses. According to the Cloud Industry Forum (CIF), cloud adoption rates are at 88%,...

We are officially 28 years old today! What a journey it’s been, filled with fantastic achievements and moments we are all incredibly proud of. Since...

There has been a lot of noise in recent years around ‘Unified Communications’. Furthermore, digital technology is making new ways of working. Collaborating and sharing...

  The Incom-CNS Group was voted Best UK Reseller at last night’s ‘Industry Oscars’, the Comms National Awards , for the second year running! Judged by impartial, industry experts,...

As invaluable as we find email, there is nothing as simple as picking up the phone and calling a client or supplier. Customers feel better...

As a long-standing advocate of the role of apprenticeships in the workplace, the Incom-CNS Group is proud to welcome on board our latest recruits, Beck...

'Digital Transformation' is a phrase that has been knocking about for several years now. Dressed up and surrounded by high-priced consultants, 'digital transformation' can appear...

Multi award-winning, business communications specialist, the Incom-CNS Group, is set to become a Mitel 'House of Excellence' as Mitel completes its $500 million acquisition of...

In a word, yes! Without ISDN (Integrated Service Digital Network), the Internet revolution would not have happened as quickly. ISDN replaced slower, dial-up broadband solutions,...

Incom-CNS is enjoying industry acclaim as its innovative Unified Communications and Cloud solutions at Manchester Royal Infirmary and Anglesey Borough Council are shortlisted in three...

Incom-CNS Account Manager, Ed Calvert, has become an internet sensation and made his TV debut following his fantastic fancy dress tribute to Columbian goalkeeper Rene...

Save the Children's, Christmas Jumper Day took place on Friday 16th December. People across the UK donning their festive knits to help raise funds to...

Continuing a glorious year, Incom-CNS proudly pulled off the 'double-double' at the prestigious peer-led Comms National Awards last week, winning Best SME Cloud Solution and...

Oh, what a night! Huge celebrations across the Incom-CNS team today, following last night's 'double' at the Comms Business Awards, where our group was victorious...

We are proud of the fact that every year since 2006, Incom has been selected as a Finalist in at least one category of the...

Incom has been chosen as the sole provider of business communication solutions to Leeds solicitors Ison Harrison. The Group will implement the law firm’s new...

In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future. They...

High street and online retailer The Range has deployed a ShoreTel Unified Communications (UC) platform from Incom Business Systems (Incom). This will enhance staff collaboration...

The need for digital services has never been stronger. According to recent research, over a fifth of us will always opt for a digital service,...

A white paper published today by Incom-CNS confirms that retailers need to adapt traditional sales and customer service approaches to meet customer demands, by utilising...

In the third in our series of guest blogs, Iain Warde, IT Support Manager at Clothingsites.co.uk, reflects on the current challenges facing the retail sector...

Technology is a driver of competitive advantage and innovation in the business world, but with such progression comes challenges. Technology is forever evolving and keeping...